The Underhill Medical Difference
Every Claim. Every Detail. Every Time.
Managing complex workers’ compensation claims can be time-intensive and detail-heavy. Underhill Medical helps ease that burden by coordinating and delivering all durable medical equipment (DME) and homecare solutions needed for injured workers — allowing you to stay focused on case oversight and outcomes.
Underhill Medical is the premier ancillary healthcare partner in the United States — and we say that with confidence.
Why? Because leadership matters.
Our CEO, Lauren Underhill OTR/ATP, brings more than 20 years of hands-on experience in the workers’ compensation and complex medical equipment industry. That depth of knowledge isn’t theoretical — it’s built from decades of navigating catastrophic claims, solving high-stakes challenges, building provider networks, and delivering results when it matters most. That expertise shapes everything we do.
We serve workers’ compensation carriers, TPAs, and self-insured employers nationwide with a level of precision, responsiveness, and accountability that sets us apart.
We don’t operate as just another vendor. We act as a single, strategic partner — eliminating the need to juggle multiple ancillary providers and ensuring every short-term and long-term medical need is handled seamlessly.
Our leadership experience, industry relationships, and relentless focus on service excellence make us the strongest ancillary partner in the country.
Underhill Medical doesn’t just participate in this industry — we lead it.
We also protect your bottom line. Our experience, vendor relationships, and hands-on oversight allow us to control costs without compromising care.
Specialized Catastrophic Workers’ Compensation Knowledge
Our team is well-versed in the processes, compliance requirements, and unique challenges involved in workers’ comp cases.
Rapid Referral Turnaround
We respond to new referrals within one hour, ensuring services begin without unnecessary delays.
End-to-End Catastrophic Injury Solutions
From advanced medical equipment to customized home care solutions, we manage comprehensive solutions for high-severity cases.
Ongoing, Transparent Communication
We maintain proactive communication with both you and the injured worker throughout the process to keep everyone informed and aligned.
Extensive Product Expertise
Our experience allows us to recommend and provide the most appropriate equipment to meet each individual’s needs.
Exceptional Client Service
Responsiveness, reliability, and attention to detail are at the core of everything we do.
Underhill Medical Owns the Process – And We Move Faster Than Anyone in the Industry
Underhill Medical takes full ownership of the entire DME and home health care process from initial referral to long-term follow-up. We don’t partially manage claims. We don’t pass work off. We handle everything.
From the moment a referral is received, action begins immediately. No one in this industry responds faster. Period.
Each claim is assigned a dedicated Rehab Technology Coordinator who becomes your single point of accountability for all mobility, rehabilitation, and adaptive housing needs. You’ll receive proactive, consistent updates — and while you likely won’t need to chase us down, you’ll have direct access to your coordinator, their supervisor, and company leadership at any time.
And when we say accessible, we mean it.
Lauren is available 24/7.
That level of availability is not a slogan — it’s a standard. When complex or catastrophic cases demand urgency, you will never wait for answers.
Our clinically driven, outcome-focused solutions are designed to maximize independence, restore function, and improve long-term quality of life for the injured worker. We coordinate sourcing, delivery, installation, education, service, and maintenance — ensuring equipment performs exactly as intended.
Underhill Medical manages the entire process from intake to long-term follow-up – with urgency and precision. Fast. Organized. Accountable.
- Referral received via email or online form
- Acknowledgment within 2 hours
- Same-day assignment to dedicated ATP & case manager
- Evaluation scheduled promptly
- Comprehensive clinical assessment completed
- Detailed quote and recommendations sent for approval
- Equipment ordered immediately upon authorization
- Expedited delivery and professional installation
- Proper fitting and injured worker training
- Ongoing service, maintenance, and support